Terms and Conditions of using our Website...

By using this website you agree to be bound by these conditions. If you do not agree with them, you are not authorized to use the website.

This website and its contents are subject to copyright which is owned by Pakenham Produce & Saddlery or a third party. Pakenham Produce & Saddlery does not grant you any intellectual property rights in this website, its applications, interface or contents. You must not use any trademark displayed on this website.

We do not warrant the accuracy or completeness of any information you derive from this website and we exclude liability for loss or damage arising from any errors or omissions in this website or your use of this website (including any interference with or damage to your computer system). If any liability is not able to be excluded by law, we limit our liability to the resupply of the relevant information or services.

You release Pakenham Produce & Saddlery, its employees and agents to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this website.

This website may contain links to external Internet websites. Pakenham Produce & Saddlery does not sponsor, guarantee or approve of any material or representations in those websites. Nor do we warrant that material on linked sites. We cannot guarantee any file, data or program available for download from this website (or any linked website) is free of any computer virus, defects or infringements.

You must only use this website, and you must only display, copy, distribute download and print portions of this website for your own personal use. You must not attempt to change, reproduce, add to, remove, hack or interfere with this website or its material.

 This website may be inaccessible from time to time due to events outside Pakenham Produce & Saddlerys’ control or maintenance requirements.

If we collect your personal information, we do so subject to the terms of our Privacy Policy, details of which are at: http://www.pakenhamproduce.com.au/privacy-policy

We may use cookies to gather data in relation to this website and you consent to us doing so (although you may be able to disable cookies on your web browser). 

These conditions are governed by laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of that State.


We may, from time to time, add or remove information, products or services from this website without notice.

We reserve the right to amend these Terms at any time without notice, and we may terminate your access to this website at any time without notice. Your continued use of this website following such notification will represent an agreement by you to be bound by the Terms as amended. Where your access to this website is terminated, all disclaimers and limitations of liability set out in these Terms will survive.

Reference to “website” means the whole or any part of the web pages located on this webpage (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content).

Intellectual Property

Copyright © Pakenham Produce & Saddlery 2009.  All rights reserved.

You acknowledge and agree that all content, coding, text, graphics and Information available on this website is protected by copyright, trade mark or other intellectual property rights and laws.

All other use, copying, adaptation, transmission or reproduction of this website or any part of it is prohibited except to the extent permitted by Australian and international copyright law.

The trade marks which appear on this website are the trademarks of their respective owners.  Use of these trademarks without the owner’s consent will infringe the respective owner’s intellectual property rights.  Nothing in this website should be interpreted as granting any rights to use or distribute any names, logos, or trademarks except with the express written consent of the respective owner.

No part of this website may be reproduced, modified, or distributed in any form or manner without the prior written permission of Pakenham Produce & Saddlery.

Refund Policy...

Under the Trade Practices Act 1974 you may seek a refund if goods:

• Are or become faulty through no fault of your own

• Are not fit for a stated purpose or a purpose you made known to our sales staff

• Don’t match our description or sample

• Have defects that were not obvious or we did not bring to your attention.

You may also be asked to demonstrate that the problem with the goods was not your fault.

However, the goods must be returned within a reasonable period and you may be asked for proof of purchase.

A store credit may be offered at our discretion.

If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired.

Please choose carefully as you are not entitled to a refund if you simply change your mind.


Keep your receipt as proof of purchase.


For more information on warranties and refunds contact the ACCC Info centre on 1300 302 502 or visit http://www.accc.gov.au 

Privacy Policy...

Pakenham Produce & Saddlery is committed to providing you with the highest level of customer service. This includes protecting your "privacy". We appreciate the importance of protecting your personal information and recognize the trust placed in us when you supply your personal information to us.

The types of personal information which we may collect and hold for our activities include, without limitation, an individual's name, address, phone number, email address, age, date of birth, and credit card information.(Is not held unless requested)

We collect information from you, without limitation, from application forms, from questionnaires and surveys; through our website (including collection of cookies being data we store on your computer to keep track of your website preferences); over the telephone or person to person.

We will not willfully disclose any personal information regarding our users without first obtaining their permission, unless required by law.

By using our web site, you consent to the collection and use of your information as outlined in this policy and to our Terms and Conditions of Use.

Our site is directed to adults and children over the age of 12. We do not knowingly collect personal information from children 12 and under.

Your access to and use of this website is governed by and construed in accordance with the laws of Victoria, Australia, and you agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.


This Privacy Policy is subject to change at any time.

Further information

If you have any questions with regards to privacy or suggestions on how we can improve our service then please get in touch

Thank you for taking the time to read our Privacy Policy. We hope you enjoy the Pakenham Produce & Saddlery experience.